The LSH Group works to ensure the highest quality and customer satisfaction. We establish a communication plan at the start of any project to clearly communicate with all key team members and stakeholders, which includes email, phone and documentation requirements and frequency of communications to ensure project success. Periodic customer surveys are used as measurements for improving quality and satisfaction. Check out our business continuity planning, disaster recovery planning and disaster restoration initiatives.
Business Impact Analysis
Business Continuity Plans
IT Disaster Recovery Plans
Continuity of Operations Plans
Incident Management Plans
Crisis/Emergency Management Plans
Certified Emergency Management Plans for ALFs, Skilled Nursing
Disaster recovery business continuity plans
IT Network Architecture Document
“I would like to acknowledge and thank The LSH Group for their exceptional contributions to the Network Architecture Team…Their ability to grasp a wide range of complex IT topics and formulate them into a comprehensive document is extraordinary.”
Kevin R. Hickey -AT&T
Business Impact Assessment
“With regard to productivity and interpersonal relations, The LSH Group is creative with exceptional judgment in setting and documenting priorities.”
Bill Morrison – Power Systems, Lucent Technologies.
Outsourcing, Partnering and Other Government/Business Agreements
“The LSH Group has assisted us in building excellent working relationships with external clients for manufacturing, marketing/sales, and partnering with other entities. The LSH Group has established second sources for manufacturing of our Smart Card readers with American Magnetics and built a business relationship with Cherry Electronics in Germany. The LSH Group has also assisted us in better understanding our supply chain and how to understand our needs in times of a major event or disaster.”
John Bermingham – Smart Cards, Lucent Technologies.